This document covers the procedures for resolving complaints relating to any B-BBEE verification activities for which SizweNtsalubaGobodo (SNG) Grant Thornton East London Services CC is responsible.  It outlines the procedure of Receipt, Validation and Investigation, Resolution, Recording and Tracking and Completion of Complaints.

To obtain access to our complaints form, please click here [ 120 kb ]

Complaints Download our Complaints Procedure document click here