On behalf of our client, the Municipal Council of Mbabane, we invite applications from suitably qualified and experienced candidates to apply for the positions of Information Technology Manager (CSD)
Job Purpose
The primary role of the position is to lead and oversee the Municipality’s digital transformation agenda by developing and managing a secure, modern, innovative, and resilient ICT environment. The IT Manager is responsible for driving the Smart City agenda, strengthening ICT governance, and integrating technology into urban management, e‑governance, service delivery, and organizational efficiency. This position reports to Director Corporate Services.
Key Responsibilities
- Lead the implementation of the Municipality’s digital transformation and Smart City strategies.
- Oversee ICT infrastructure including networks, connectivity, cloud services, systems integration, and municipal technology platforms.
- Manage the deployment and optimisation of Smart City technologies including ICT solutions, smart hardware, connectivity, and digital platforms.
- Strengthen cybersecurity posture by ensuring compliance with the Eswatini Data Protection Act and related ICT regulations.
- Oversee data protection, disaster recovery (DR), business continuity (BCP), and ICT risk management frameworks.
- Conduct regular security assessments, system reviews, and technology audits to identify vulnerabilities and strengthen controls.
- Manage ICT operations including service delivery, incident management, systems maintenance, and vendor performance.
- Provide leadership to ICT staff, including IT Specialists, Network Administrators, and Data Analysts.
- Enable e‑governance and process automation initiatives in support of organisational innovation.
- Conduct research and benchmarking on Smart City developments and emerging technologies to guide the Council’s digital direction.
- Align ICT investments and projects with the Integrated Development Plan (IDP) and Council’s strategic priorities.
- Manage the ICT budget, asset inventories, licensing, and technology procurement to ensure value for money.
- Develop and maintain ICT policies, procedures, cybersecurity frameworks, and governance standards.
- Provide technical advisory support to the CEO, Council, and IT Steering Committee.
Key Competencies
- Strategic ICT Leadership and Innovation.
- Excellent communication and stakeholder engagement skills.
- Experience with cybersecurity, and data management frameworks.
- Smart City Technology Integration.
- Analytical Thinking and Vendor Coordination.
- ICT Infrastructure, Cloud and Network Management
- Highest levels of Integrity and Confidentiality.
Qualifications and Experience
- Bachelor’s degree in information technology, Computer Science, Information Systems, or related field.
- Master’s Degree (MSc or MBA) highly preferred.
- Professional certifications such as CISM, ITIL v4, or PMP are advantageous.
- Minimum 8 years’ ICT experience, including 4 years at senior management level, ideally in public sector or a regulated environment.
- Understanding of modern network architectures, including 5G, SD‑WAN and fiber‑based connectivity (FTTx).
- Solid knowledge of national ICT regulatory frameworks and international standards
Written applications accompanied by certified copies of academic certificates must be submitted together with a comprehensive Curriculum Vitae. All applications will be acknowledged.
Closing date for applications is 16 March 2026. Only emailed applications will be accepted. Late applications will not be accepted. Should you not receive further correspondence within one month of the closing date, please consider your application to be unsuccessful.
The position for which you are applying for must be clearly specified in the subject line.
Please apply in writing to the Recruitment Manager