On behalf of our client, the Eswatini Higher Education Council (ESHEC), we invite suitably qualified and experienced candidates to apply for the positions of Quality Assurance Manager
Job Purpose
This role is mandated with leading the Council’s quality assurance and accreditation functions, overseeing institutional registration, programme accreditation, audits, and compliance monitoring to safeguard the quality of higher education in Eswatini. This position reports to the Chief Executive Officer.
Key Responsibilities
- Lead the formulation and implementation of the Council’s quality assurance strategy.
- Lead and coordinate institutional registration, programme accreditation, audits, and compliance monitoring in accordance with the Higher Education Act and national quality standards.
- Develop and implement quality assurance policies, frameworks, and guidelines to strengthen standards across the higher education sector.
- Develop and maintain quality assurance departmental budget for the council.
- Maintain a robust business unit risk register; and adequately manage risks that could hinder the organization’s strategy.
- Coordination of stakeholder education on legislations, regulations and overall compliance requirements.
- Serve as Lead quality assurance auditor and oversight of institutional audits.
- Oversee the management of the Quality Assurance team, ensuring effective delivery of functions and adherence to high professional and ethical standards.
- Manage external evaluation and peer review processes, including the appointment and coordination of Subject Matter Experts (SMEs).
- Monitor and evaluate the performance of higher education institutions and prepare quality assurance reports and recommendations for management and Council.
- Provide strategic advice on quality assurance and accreditation while staying abreast on emerging trends and best practices in higher education.
- Build and maintain strategic partnerships with higher education institutions, professional bodies, regulatory agencies, and international quality assurance networks.
- Undertake any other duties assigned by the Chief Executive Officer in support of the Council’s mandate and strategic objectives
Knowledge, Skills and Abilities
- Strategic leadership and decision-making
- Stakeholder engagement and effective strategic partnership building capability
- Policy development and regulatory analysis
- Strong analytical, communication, and report-writing skills
- Integrity, professionalism, and sound judgment
- High level of integrity, professionalism, and commitment to public service.
Qualifications and Experience
- A Master’s Degree in Education, Higher Education Administration, or a related field (PhD will be an added advantage).
- A minimum of 5 years’ relevant experience in higher education regulation, quality assurance, accreditation, or academic leadership.
- Proven experience leading teams and managing accreditation processes.
- In-depth knowledge of higher education legislation, accreditation standards, and quality assurance frameworks.
Written applications accompanied by certified copies of academic certificates must be submitted together with a comprehensive Curriculum Vitae. All applications will be acknowledged.
Closing date for applications is 18 March 2026. Only emailed applications will be accepted. Late applications will not be accepted. Should you not receive further correspondence within one month of the closing date, please consider your application to be unsuccessful.
The position for which you are applying for must be clearly specified in the subject line.
Please apply in writing to the Recruitment Manager