Leading the Way

In South Africa, the responsibility for Diversity, Equity, and Inclusion (DE&I) initiatives within Senior Management is primarily distributed among several key roles. Chief Executive Officer (CEO)/Managing Director holds the highest level of responsibility in making decisions regarding DE&I, accounting for 65.1% of the total followed by Human Resources (HR) Directors representing 24.5%, highlighting the significance of HR in implementing policies and practices to foster diversity and inclusion. Other notable roles involved in DE&I strategies include the Chief Operating Officer (COO) at 18.9%, Chief Finance Officer (CFO) at 8.5%, Chief Marketing Officer (CMO) at 4.7%, and Chief Technology Officer (CTO) at 1.9%, among others. While certain roles dominate in terms of responsibility, successful DE&I initiatives necessitate collaboration across various departments and levels of the organisation. This data underscores a recognition of the multifaceted nature of DE&I efforts and the importance of inclusive practices in the workplace culture of South African midmarket businesses.

However, just as important as the role and gender of the people who are leading and have responsibility for DE&I are, and so is their level of commitment. Multiple interviewees discussed how DE&I must become integral to a company’s culture to effect change. This requires all senior leaders in an organisation to drive it forward.